Artisan Baking Excellence

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Privacy Policy

Effective Date: January 1, 2026

At Baking Master Co, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

• Personal Information: Name, email address, phone number, and delivery address when you place orders or contact us
• Order Information: Details about your baking orders, preferences, and special requirements
• Payment Information: Billing details processed securely through our payment processors
• Website Usage: IP address, browser type, pages visited, and interaction data for improving our services

How We Use Your Information

• Process and fulfill your baking orders
• Communicate about your orders and provide customer support
• Send promotional offers and updates (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist in our operations, delivery partners, and as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy-related requests.

For questions about this Privacy Policy, please contact us at [email protected] or +1 602-284-7395.

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Terms of Service

Effective Date: January 1, 2026

Welcome to Baking Master Co. These Terms of Service govern your use of our website and services. By accessing our website or placing an order, you agree to these terms.

Services

Baking Master Co provides custom baking services including cakes, breads, pastries, and other baked goods. All products are made to order using premium ingredients.

Orders and Payment

• Custom orders require advance notice (typically 48-72 hours)
• Payment is required at time of order confirmation
• We accept major credit cards and cash payments
• Prices are subject to change based on ingredients and complexity

Cancellations and Refunds

• Orders may be cancelled up to 24 hours before scheduled pickup/delivery
• Custom cake orders require 48-hour notice for cancellation
• Refunds will be processed within 5-7 business days
• No refunds for orders cancelled with less than required notice

Delivery and Pickup

• Pickup times must be scheduled in advance
• Delivery available within Phoenix metro area for additional fee
• Customer responsible for refrigeration after pickup/delivery
• Perishable items should be consumed within recommended timeframes

Allergen Information

Our kitchen handles common allergens including nuts, dairy, eggs, and gluten. Please inform us of any allergies or dietary restrictions when ordering.

Limitation of Liability

Baking Master Co's liability is limited to the cost of the purchased products. We are not responsible for damages resulting from improper storage or handling after delivery.

Contact

Questions about these terms? Contact us at [email protected] or +1 602-284-7395.

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Disclaimer

Effective Date: January 1, 2026

General Disclaimer

The information on this website is provided on an "as is" basis. Baking Master Co makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the website or services.

Product Information

• Product images are for illustration purposes and may not exactly match final products
• Colors, decorations, and designs may vary slightly from displayed images
• We strive for accuracy but cannot guarantee exact replication of custom designs
• Seasonal availability may affect certain ingredients or products

Allergen Disclaimer

Important: Our kitchen processes products containing wheat, eggs, milk, soy, nuts, and other common allergens. While we take precautions, we cannot guarantee that any product is completely free from allergens due to potential cross-contamination.

Dietary Information

• Nutritional information is approximate and may vary
• Special dietary products (gluten-free, vegan) are prepared with care but cross-contamination is possible
• Customers with severe allergies should consult with us before ordering

Perishable Products

Our baked goods are perishable items. Proper storage and timely consumption are the customer's responsibility. We recommend refrigeration for cream-filled items and consumption within specified timeframes.

Custom Orders

Custom cake designs are interpreted based on provided descriptions or images. Final products may vary from expectations due to technical limitations or ingredient availability.

Website Content

Information on this website may be updated without notice. We reserve the right to modify services, prices, and policies at any time.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or practices of these external sites.

By using our services, you acknowledge that you have read and understood this disclaimer. For questions, contact us at [email protected].